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Universitas Muhammadiyah Sumatera Utara
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Effective and Efficient Communication

Fai by Fai
4 years ago
in Opini
3
Komunikasi Yang Efektif - Tips, Tujuan, Tolak Ukur, dan Contohnya
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Effective communication is one of the keys to success in a relationship, not only with a partner but also with colleagues or family. Communication is one way when trying to respond to the other person. Not only responding, but communication is also needed in interacting. Since childhood, we have been taught to communicate, but communicating is not just two parties talking to each other but also being able to listen.

One example of efficient communication is when someone can listen to others’ statements and respond, it can be in the form of questions or giving criticism or suggestions, and it will show that they agree or disagree.

Maybe you will think that establishing effective communication is undoubtedly easy because, as social beings, it has become a habit for us to communicate with others. But it turns out that many common mistakes are still made and need to be corrected.

Tips for Building Efficient and Effective Communication

We will provide some tips for establishing effective and efficient communication, ensuring no more mistakes can be repeated or may interfere with communicating with the other person.

1. Listening to the Interlocutor

In communicating, we are indeed allowed to express opinions. But that doesn’t mean we don’t let the other person express their opinion, sometimes listening to the other person is also essential. You will be seen as selfish because you only focus on yourself. Instead, allow the other party to speak and be a good listener; this attitude is very much needed in a formal work environment.

2. Asking Questions

Effective communication also requires a response from the other party, statements conveyed by the other party need an answer. It can be by asking questions if there are statements that are not understood or expressing your responses. We can also be considered good listeners by asking questions because we listen to what the other person is trying to convey.

3. Provide Information Clearly

In communicating, it is also necessary to convey information clearly, so as not to cause misunderstandings among other parties. Explanation of information clearly and accurately will make the other person understand what is meant by what is being conveyed. In addition, in work, for example, when you are asked to give information to other parties, do not make mistakes because this can lead to misunderstandings and conflicts between different parties.

4. Combining Verbal and Nonverbal Communication

Effective communication also requires verbal and nonverbal communication simultaneously to create effective communication. For example, nonverbal gestures, such as nodding or smiling, can create a communicative atmosphere. Plus, verbal movements, namely through the delivery of information or responses, you clearly give to the other person.

Effective Communication Goals

Do you really know what the purpose of effective communication is, what the benefits are for you and the other person and what the impacts are? What is certain is that we will feel that establishing effective communication with the other person can create a communicative atmosphere.

1. Build Trust

Trust can arise through communication because if you can listen to the other person, or give advice when asked, then the other person can put their Trust in you. Not everyone needs advice or feedback; some people need a listener for those who want to express their opinion or feelings.

2. Prevent and Solve Problems

Effective communication is also helpful for preventing or overcoming problems. If you can build good communication, the other person can understand your statement. So there is no problem or conflict. But, in addition, with effective communication, we can also overcome the problems that occur if we understand the cause.

3. Get Directions

When you can establish effective communication, it will be easier to convey your expectations clearly. Conversely, if communication is hampered, it will be challenging to express expectations, which could be the other party misinterpreting it. Or you can also give instructions, and later you can direct others to be on the expected path. That way, no confusion can occur due to communication errors.

4. Improve Cohesiveness

Effective communication also creates a harmonious atmosphere and increases Cohesiveness, Building Trust. That way, you will feel close to each other, thus creating a solid relationship.

This kind of atmosphere is very much needed in increasing group productivity, which you can apply in daily activities.

Things to Pay Attention to in Creating Effective Communication

There are several things to consider when communicating with other people, especially with new people you know or those in the world of work. Creating a communicative atmosphere is crucial, so both parties feel comfortable when expressing opinions.

1. Do not interrupt when someone talks

Communication can occur by not interrupting someone. For example, no one was happy while still talking, but someone else tried to cut someone. Not only being rude, but this attitude indicates that you can’t establish good communication. Furthermore, this attitude can lead to negative perceptions of others towards you, even fear that others will be lazy to respond.

In addition, there are times when you need to be a listener when the other person needs someone to talk to. But there are times when it is also necessary to provide advice or feedback when the other person asks for it.

2. Mastering the Material

Make sure in advance that you master the material you want to discuss so that there is continuity between you and the other person. Communication will run more smoothly if you can understand the conversation topic and respond well.

In addition, mastery of the material is essential when trying to express an opinion, lest your question or response to the other person is out of context.

3. Pay Attention to Language Style

Effective communication can be established if you pay attention to language style. This is quite important because you have to pay attention to the style of language, then adjust it to who the other person is talking to at the time.

There are times when you need to use a formal style of language when talking to your boss or co-workers if you are older. But it doesn’t matter if you speak informally. So it can be to friends, family, or co-workers if you are of the same age or a partner.

Benchmarks of Effective Communication

The benchmark indicating that communication is reasonably effective is when you can convey the message well and be understood by the other person, which suggests that you can use good language and master the material.

In addition, another benchmark is the ability to listen well when someone tries to convey a message or express his opinion. Again, this is quite important in creating effective communication.

It is a form of communication that we are used to in everyday life, but you also need it in the world of work so as not to cause misunderstandings between co-workers.

In addition, communicating with family or partners can also create harmonious relationships, and of course, it will be needed so as not to create conflict.

Maybe many people will think that establishing effective communication is easy because it’s just talking; in fact, it’s not the only thing that needs attention.

Building effective communication can be quite easy if you understand what things need to be considered and apply them in daily activities.***( Editor / UMSU )

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